U-Lean UMnu. Liu unikeze ukuqeqeshwa okumangalisayo “kwenqubomgomo nokusebenza okuncane” kubasebenzi benkampani abasezingeni eliphakathi nangaphezulu. Umbono wayo oyinhloko ukuthi ibhizinisi noma ithimba kufanele libe nenhloso yenqubomgomo ecacile nelungile, futhi noma yikuphi ukuthathwa kwezinqumo nezinto ezithile eziqondile kufanele zenziwe mayelana nenqubomgomo emisiwe. Lapho isiqondiso nemigomo kucacile, amalungu eqembu angagxilisa ingqondo futhi aphume ngaphandle kokwesaba ubunzima; ukuphathwa kwenqubomgomo kunquma ubude, futhi ukuphathwa okuhlosiwe kubonisa izinga.

Incazelo yenqubomgomo “indlela kanye nenhloso yokuqondisa ibhizinisi phambili”. Inqubomgomo iqukethe izincazelo ezimbili: eyodwa isiqondiso, kanti enye inhloso.

Isiqondiso siyisisekelo futhi singasiqondisa endleleni ethile.

Umgomo uwumphumela wokugcina esifuna ukuwuzuza. Ukuma kwegoli kubaluleke kakhulu. Uma kulula kakhulu ukufeza, akubizwa ngokuthi umgomo kodwa i-node; kodwa uma kungenakufezwa futhi kunzima ukukufeza, akubizwa ngokuthi umgomo kodwa iphupho. Imigomo ephusile idinga imizamo ehlangene yeqembu futhi ingafinyelelwa ngokusebenza kanzima. Kufanele silokothe ​​siphakamise lokho okuhlosiwe, kuphela ngokuphakamisa okuhlosiwe singakwazi ukuthola izinkinga ezingaba khona futhi silungise izintuba ngesikhathi; njengokuqwala izintaba, awudingi ukwenza isu lokukhuphuka igquma elingamamitha angama-200 ukuphakama, vele ukhuphuke; uma ufuna ukukhuphuka i-Mount Everest, ngeke kwenzeke uma kungekho amandla anele omzimba nokuhlela ngokucophelela.

Ngokunqunywa isiqondiso nomgomo, okusele ukuthi ungaqinisekisa kanjani ukuthi uhamba ngendlela efanele ngaso sonke isikhathi, ungalungisa kanjani ukuphambuka ngesikhathi, okungukuthi, iyiphi indlela ongayisebenzisa ukuze uqinisekise ukufezeka kwenqubomgomo kanye nemigomo, kanye nokuqinisekisa ukuthi umklamo wohlelo unengqondo futhi uyasebenza. Amathuba okukubona azokhula kakhulu.

Ukuphathwa kokusebenza kwezinjongo zenqubomgomo kuwukuvumela inkampani ukuthi iklame uhlelo lokuphatha ukuze kuqinisekiswe ukufezekiswa okushelelayo kwezinjongo zebhizinisi.

Ukwenza kahle kunoma yini, amathalenta ayisisekelo; isiko elihle lenkampani lingaheha futhi ligcine amathalente; futhi ingathola futhi ikhulise amathalente avela ngaphakathi kwebhizinisi. Ingxenye enkulu yesizathu esenza abantu abaningi babe sezingeni eliphansi ukuthi abazange bababeke endaweni efanele futhi izinzuzo zabo azizange zenziwe.

Imigomo yenqubomgomo yebhizinisi kufanele ihlakazwe ngokwengqimba ngongqimba, ihlukanise imigomo emikhulu ibe yimigomo emincane ngokwezinga, idlulele ezingeni eliyisisekelo kakhulu; yazisa wonke umuntu izinhloso zezinga ngalinye, okuhlanganisa nemigomo yenkampani, baqonde futhi bavumelane, Wonke umuntu makaqonde ukuthi siwumphakathi wezithakazelo, futhi sonke siyaphumelela futhi sonke siyalahlekelwa.

Uhlelo lokuphatha ukusebenza kufanele lubhekwe nganoma isiphi isikhathi kulezi zici ezine ezilandelayo: ukuthi luyasetshenziswa yini, ukuthi umthamo wezinsiza wanele yini, ukuthi isu lingakwazi yini ukusekela ukufezeka komgomo, nokuthi isu lisetshenziswa ngempumelelo yini. Thola izinkinga, uzilungise nganoma yisiphi isikhathi, futhi ulungise ukuchezuka nganoma yisiphi isikhathi ukuze uqinisekise ukulunga nokusebenza ngempumelelo kohlelo.

Isistimu yokusebenza kufanele futhi iphathwe ngokuvumelana nomjikelezo we-PDCA: ukuphakamisa imigomo, ukuthola izinkinga, ubungozi bokuchibiyela, futhi kuqinise isistimu. Inqubo engenhla kufanele yenziwe ngomjikelezo ngaso sonke isikhathi, kodwa akuwona umjikelezo olula, kodwa ukhuphuka emjikelezweni.

Ukuze kuzuzwe izinjongo zenqubomgomo, ukuphathwa kokusebenza kwansuku zonke kuyadingeka; hhayi kuphela izinjongo zenqubomgomo okufanele zibonwe ngeso lengqondo, kodwa nezindlela ezihlelekile ezamukelwayo mayelana nokufezwa kwezinjongo zenqubomgomo. Enye iwukukhumbuza wonke umuntu ukuthi anake iziqondiso nemigomo nganoma isiphi isikhathi, kanti enye iwukwenza kube lula kuwo wonke umuntu ukulungisa ukuphambuka nganoma yisiphi isikhathi futhi enze ukulungisa kahle nganoma yisiphi isikhathi, ukuze bangakhokhi inani elinzima ngamaphutha angalawuleki.

Yonke imigwaqo iholela eRoma, kodwa kufanele kube nomgwaqo oseduze kakhulu futhi onesikhathi esifushane sokufika. Ukuphathwa kokusebenza wukuzama ukuthola lesi sinqamuleli esiya e-Rome.